Terms and Conditions

Introduction

Welcome to Live Well Mobility.

These Terms and Conditions govern your access to and use of the Live Well Mobility website at www.livewellmobility.com.au, including the information, products, services, hire information, quote requests and other features available through the website.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these Terms and Conditions, please discontinue use of the website.

We may update these Terms and Conditions from time to time. Any updated version will take effect when published on this website.

Website Information

We aim to ensure that the information provided on this website is accurate, current and helpful. However, product specifications, descriptions, images, availability and other information may change from time to time.

Images displayed on the website are for illustrative purposes and the actual appearance, colour, features or specifications of a product may vary.

Live Well Mobility reserves the right to update, modify or remove website content without prior notice.

Product Information and Suitability

Information provided on this website about mobility equipment, daily living aids, wheelchairs, walking aids, mobility scooters, bathroom products and other products is provided for general informational purposes only.

Individual needs and circumstances vary. You should ensure that a product is appropriate for your individual requirements before purchasing, hiring or using it.

Where appropriate, we recommend discussing your requirements with Live Well Mobility or seeking advice from a suitably qualified healthcare professional before selecting or using mobility or healthcare-related equipment.

Nothing on this website is intended to constitute medical, clinical or healthcare advice, diagnosis or treatment.

Product Availability and Quotes

Products displayed on this website may be subject to availability.

Submitting a Request a Quote, product enquiry or hire enquiry does not automatically guarantee product availability, pricing, supply or reservation.

Live Well Mobility will review your enquiry and contact you to confirm availability, pricing, applicable fees and any other relevant requirements.

Prices, specifications and availability may be changed without notice where permitted by law.

Product Hire

Where products are available for hire, additional hire terms, minimum hire periods, cleaning fees, deposits, delivery or collection requirements and other conditions may apply.

Applicable hire conditions and charges will be communicated to you before the hire is confirmed.

Hire equipment remains the property of Live Well Mobility unless otherwise agreed in writing.

Customers are responsible for using hired equipment appropriately and in accordance with any instructions provided.

Intellectual Property Rights

Unless otherwise stated, Live Well Mobility owns or is licensed to use the intellectual property contained on this website, including text, graphics, logos, design elements, photographs, videos and other website content.

You may access and view website content for your personal and non-commercial use.

You must not reproduce, republish, distribute, modify, sell, license or commercially exploit any material from this website without prior written permission from Live Well Mobility or the relevant copyright owner.

Acceptable Use

When using this website, you must not:

Use the website for any unlawful, fraudulent or harmful purpose.
Attempt to gain unauthorised access to the website, server, systems or customer information.
Introduce viruses, malware or other harmful or malicious technology.
Interfere with or disrupt the operation, security or availability of the website.
Use automated systems to scrape, harvest or extract information from the website without permission.
Use website content in a way that infringes the intellectual property or other rights of Live Well Mobility or any third party.
Provide false, misleading or fraudulent information through an enquiry, quote request or other website form.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been breached.

Customer Information and Submissions

When submitting an enquiry, quote request, hire request or other information through this website, you agree to provide information that is accurate and reasonably complete.

You must not submit content that is unlawful, misleading, offensive, defamatory or infringes the rights of another person.

Information you provide through this website will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.

Privacy

Live Well Mobility respects your privacy and takes reasonable steps to protect personal information provided through this website.

Please refer to our Privacy Policy for further information about how we collect, use, store and protect personal information.

Third-Party Websites and Services

This website may contain links to third-party websites, platforms, payment providers or other external services.

These third-party services are operated independently of Live Well Mobility. We are not responsible for their content, availability, privacy practices or terms and conditions.

Accessing a third-party website or service through a link on our website is at your own discretion.

Website Availability

We aim to keep the website available and operating correctly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, hosting issues or circumstances outside our reasonable control.

We may modify, suspend or discontinue any part of the website where reasonably necessary.

Disclaimer

This website and its content are provided for general information purposes.

To the extent permitted by law, Live Well Mobility makes no guarantee that all information on the website will always be complete, accurate or current.

You are responsible for determining whether any product or service is suitable for your particular circumstances.

Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Limitation of Liability

To the maximum extent permitted by law, Live Well Mobility will not be liable for indirect, incidental, special or consequential loss arising from your use of, or inability to use, this website.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms and Conditions is intended to exclude or restrict any rights you may have under the Australian Consumer Law.

Indemnification

To the extent permitted by law, you agree to indemnify Live Well Mobility against reasonable losses, liabilities, damages, costs or expenses resulting from your unlawful use of the website or a material breach of these Terms and Conditions.

Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.

The remaining provisions will continue to apply.

Changes to These Terms

Live Well Mobility may update these Terms and Conditions from time to time to reflect changes to our website, products, services, business practices or legal requirements.

The latest version will be published on this website. Your continued use of the website following an update constitutes acceptance of the revised Terms and Conditions.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other specific terms provided in relation to a product, service or hire arrangement, constitute the terms applicable to your use of this website.

Separate terms may apply to individual purchases, product hire arrangements, delivery services or other transactions.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Victoria, Australia and applicable Commonwealth laws of Australia.

You submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

Contact Us

If you have any questions regarding these Terms and Conditions, our products, product hire or the use of this website, please contact:

Live Well Mobility
Website: www.livewellmobility.com.au

Last updated: September 2026